| Enter your Zip Code for SALE Prices: | |||||||||||||||||
| |||||||||||||||||
|
|||||||||||||||||
 |
|||||||||||||||||
Welcome to Alltanning.com!
We invite you to become familiar with our policies and procedures so we can better serve you.
Use these links to find specific information.
Contact Us
By Phone - Call Toll Free 1-877-669-4669
By Mail -
Wholesalenow.com
4577 Lyman Drive
Hilliard, Ohio 43026
By Email -
About the site - Webmaster@AllTanning.com
About your order - Service@AllTanning.com
General Info - Info@AllTanning.com
You are the most important person to us!
If for any reason you are unhappy, dissatisfied or frustrated, tell us! We won't put up with mediocre service and will take care of your needs promptly and efficiently. We are always looking for ways to improve our service and product offerings in every way we can. Please tell us how we can better serve you, our valued customer!
Policies
- All products are available "while supplies last".
- Your credit card is charged when your order is placed.
- Visa, Mastercard, Discover, and American Express accepted.
- Sales tax will be charged to Ohio customers.
- Item availability and prices subject to change without notice.
- Manufacturer's warranties in effect at time of purchase apply.
- All defective products are handled through us -- not the manufacturer. (e mail for assistance)
- All defective returns handled on a repair/replacement basis only.
- Returns: 30 days. No returns on any open/used product.
- All non-defective returns subject to a 20% restocking fee.
- All returns must have Return Merchandise Authorization number. (please see below)
- We are not responsible for typographical errors.
- Manufacturer's specifications subject to change without notice.
Returns and Refunds
AllTanning.com wants you to be satisfied with your purchase. Return instructions are available by e-mail. All returns must be in original factory condition. Return shipments must be prepaid by customer returning merchandise. We don't accept COD shipments. Return Merchandise Authorization (RMA) number must be obtained through a Customer Service Representative by E-mail at returns@AllTanning.com. Returned packages will not be accepted without the RMA number on the outside of the package. Due to the nature of our products, we are not able to return inventory to our vendors. Therefore, we must charge a 15% re-stocking fee on all non-defective returns. Customer CAN NOT return burnt, used, or special order items. Please note that we cannot refund shipping costs. New merchandise may be returned or exchanged within 30 days of purchase. We will notify you via e-mail of your refund once we have received and processed the returned item. We will not issue credits until the merchandise has been received and inspected. All products must be returned in the original carton.
Due to possible shipping delays, problems and possible product specification changes we recommend that no framing, installation, plumbing or other modifications to your home be done until the merchandise is in your possession. ALL Manufacturers reserve the right to modify product.
Shipping Restrictions
Due to warranty issues and manufacturer restrictions, we are not able to ship all products to all geographical locations.
Pricing
- We cannot confirm the price of an item until it is ordered.
- Your credit card is charged when your order is placed.
- Despite our best efforts, a small number of the more than 65,000 items in our catalog may be mispriced.
- Rest assured, we will verify the price as part of our shipping procedure.
- If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item.
- If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
- All Specials and Closeouts are subject to in stock merchandise only. If an item is out of stock, we will offer you a full refund or an upgrade at an additional charge.
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from www.AllTanning.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Shipping Your Order
Online Customers -- If you order online, you will receive an approved screen stating your credit card has been charged. You must confirm the accuracy of your order by clicking the link. You will be able to view and print a copy of your order from this link. Read the User Agreement (below)
IMPORTANT: PLEASE INSPECT ALL PACKAGES FOR DAMAGE BEFORE SIGNING FOR THEM; REFUSE IF DAMAGED. Do NOT sign for any packages that you have not thoroughly inspected for damage. Please OPEN all boxes, and check for damage on the merchandise before accepting it. If the merchandise is damaged please refuse the damaged merchandise. If for any reason the truck driver will not allow you to thoroughly inspect all of the merchandise please write "CARTONS DAMAGED" clearly on the delivery receipt; If there are ANY sign of damage on the carton (Including scratches, dings, dents, marks, or any other sign of possible mishandling) please make sure the driver waits for you to inspect all of the packages. If an item is received damaged, please notify our Customer Service Department within 24 hours so that a claim can be processed. If damaged merchandise is received please hold the original carton and damaged merchandise for inspection; OTHERWISE NO CLAIM, REPLACEMENT, OR REFUND CAN BE HONORED. If you have any questions regarding this policy or receive damaged merchandise please contact us immediately Toll-Free at 877-669-4669.
After you have read and agreed to the User Agreement, you will then be instructed to approve or disapprove your order. If you disapprove your order, it will not be shipped and a customer service representative will call you for further instructions.
By-Phone Customers -- If you order from a sales rep, you will receive an e-mail with a link to confirm the accuracy of your order. You will be able to view and print a copy of your order from this link. Read the User Agreement (below)
IMPORTANT: PLEASE INSPECT ALL PACKAGES FOR DAMAGE BEFORE SIGNING FOR THEM; REFUSE IF DAMAGED. Do NOT sign for any packages that you have not thoroughly inspected for damage. Please OPEN all boxes, and check for damage on the merchandise before accepting it. If the merchandise is damaged please refuse the damaged merchandise. If for any reason the truck driver will not allow you to thoroughly inspect all of the merchandise please write "CARTONS DAMAGED" clearly on the delivery receipt; If there are ANY sign of damage on the carton (Including scratches, dings, dents, marks, or any other sign of possible mishandling) please make sure the driver waits for you to inspect all of the packages. If an item is received damaged, please notify our Customer Service Department within 24 hours so that a claim can be processed. If damaged merchandise is received please hold the original carton and damaged merchandise for inspection; OTHERWISE NO CLAIM, REPLACEMENT, OR REFUND CAN BE HONORED. If you have any questions regarding this policy or receive damaged merchandise please contact us immediately Toll-Free at 877-669-4669.
After you have read and agreed to the User Agreement, you will then be instructed to approve or disapprove your order. If you disapprove your order, state why the information is incorrect, e-mail it back to AllTanning.com and a customer service representative will call you for further instructions.
Signature
Signature upon delivery required for shipments. Please also note that each shipment of these items requires an adult signature upon delivery.
Who is AllTanning.com?
AllTanning.com is one of nation's largest suppliers of home tanning beds. Serving the public since 1981, we are your single source for tanning beds.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of AllTanning.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of AllTanning.com and protected by U.S. and international copyright laws. All software used on this site is the property of AllTanning.com or its software suppliers and protected by United States and international copyright laws.
Modification
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Applicable Law
By visiting AllTanning.com, you agree that the laws of the state of Ohio, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and AllTanning.com or its affiliates.
